Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

2. Collecting personal information

2.1 We may collect, store and use the following personal information:
(a) Information about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation path);
(b) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(c) Plus any other personal information that you choose to send to us.
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information

3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy.
3.2 We may use your personal information to:
(a) Send you our email newsletter, if you have requested it and you can inform us at any time if you no longer require that newsletter;
(b) Send you marketing communications relating to our business which we think may be of interest to you, or, where you have specifically agreed to this, by email;
(c) Deal with enquiries and complaints made by or about you relating to our website;
(d) Keep our website secure and prevent fraud.

3.3 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

5. Disclosing personal information

5.1 We may disclose your personal information to any of our employees as is reasonably necessary for the purposes set out in this policy.
5.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
5.3 We may disclose your personal information:
(a) To the extent that we are required to do so by law;
(b) In connection with any ongoing or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
5.4 Except as outlined in this policy, we will not provide your personal information to third parties.

6. Retaining personal information

6.1 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.2 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data to the extent that we are required to do so by law.

7. Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy by email if you have registered with us.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP £10); and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Updating information

10.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

11. Cookies

11.1 Our website uses cookies.
11.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
11.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
11.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
11.5 Most browsers allow you to refuse to accept cookies.
11.6 Blocking all cookies will have a negative impact upon the usability of many websites.
11.7 If you block cookies, you will not be able to use all the features on our website.

12. Data protection registration

12.1 We are registered as a data controller with the UK Information Commissioner’s Office.
12.2 Our data protection registration number is available by email or telephone enquiry; these are published on our contact page.

13. Our details

13.1 This website is owned and operated by Pomegranate Property Management Limited
13.2 We are registered in England and Wales under registration number 6575213 and our registered office is at The Old Mill, Thurstonfield, Carlisle. CA5 6HQ.
13.3 Our principal place of business is at 5 Cavendish Street, Barrow-in-Furness, Cumbria. LA14 1SF.
13.4 You can contact us by writing to the business address given above, by using our website contact form, by email to admin@propertyinverstorpartners.co.uk or by telephone on 07974 213219